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Requirements
Deploy nearly 200 IP phones throughout the hotel, including guest rooms, reception, and offices.
Integrate the communication system with the hotel’s internet network.
Register both analog and IP phones with the central IP PBX.
Connect the hotel’s Property Management System (PMS) for enhanced functionality, including room control, wake-up calls, billing, no-disturbance settings, and caller blacklists.
Ensure user-friendly maintenance for future ease of management.
Seamless Integration for Optimal Hotel Communication: Tailored Solutions for Enhanced Guest Experience
Solution
Solution Deployment:Redstone's local partner visited W Hotel in UAE and proposed the VoIP solution with REX 200 IPPBX as the core equipment, which meet the hotel deployment and later planning needs
Hotel Server Room:-Deploy a Redstone REX 200 IP PBX to connect to the hotel's private network.
Each floor server room:-Deploy multiple RGW8 VoIP Gateways to connect to the hotel's private network and register to the IPPBX.
Guest room/suite/office:-Deploy analog phones and IP phones to connect to the VoIP gateways on the respective floors, and register to REX200 IP PBX
Solution Features
Quick deployment and easy maintenance:1.REX200 IP PBX connects to the RGW8 gateway through the network without additional wiring and supports automatic configuration, completing batch registration of phones in a short time.2.REX200 IP PBX friendly user operation interface is convenient for hotel IT staff to complete daily management and maintenance.
Asset protection and cost reduction:1.No need to modify existing wiring and use legacy analog phones to protect hotel assets by making full use of existing resources.2.Redstone REX200 IP PBX provides API interface, which can be quickly docked with hotel PMS through PMSI to realize functions such as level control, hotel wake-up call, billing, no-disturbance, caller blacklist, etc.
Enhancing services and adapting to development:1.Provide customers with value-added communication services such as teleconferencing, voicemail and three-way calling, while advanced features such as built-in automatic attendant, call recording and call queuing enhance the efficiency and quality of hospitality call quality.2.REX200 IP PBX can be extended with extensions at any time with just an authorization code; it also provides an API interface, which can be docked with hotel PMS at a later stage to provide richer applications.
Customer Value
Streamline communication throughout the hotel with a robust and integrated IP PBX system.
Ensure seamless registration and operation of both analog and IP phones.
Enhance guest experience through advanced PMS integration, providing features like room control, wake-up calls, and customized billing.
Simplify future maintenance with an intuitive and user-friendly interface, ensuring long-term operational efficiency.
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