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Modernizing Communication at the Federal Court of Malaysia with RGW96 VoIP Gateway

Established in 1957 and located in Putrajaya, the Federal Court of Malaysia is the highest court of appeal in the country. Since 1985, it has served as the pinnacle of the Malaysian judicial system. However, the court faced challenges with its outdated communication system, which was ill-equipped to meet the growing demands and complexities of its operations.
Modernizing Communication at the Federal Court of Malaysia with RGW96 VoIP Gateway

Requirements


Upgrade the outdated communication system to improve operational efficiency and address existing bottlenecks.
Deploy a modern VoIP telephony system to enhance internal and external communication.
Integrate the existing legacy analog extensions, including desktop phones and fax machines, into the new system.
Ensure scalability to accommodate future growth and the addition of new users and services.

Effortless Integration for Enhanced Judicial Communication: Streamlined Solutions for Future-Ready Operations


Solution


Solution Deployment: Redstone’s local partner proposed the RGW96 VoIP Gateway to modernize the Federal Court’s communication system.
Server Room: Install RGW96 VoIP Gateway with 96 FXS ports. Register the gateway to a third-party hosted IP PBX to facilitate integration with existing systems.
Communication Infrastructure:Connect all legacy analog extensions, including desktop analog phones and fax machines, to the RGW96 Gateway via FXS ports.Leverage the new VoIP system to provide high-quality voice and video communication.
Operational Impact: Enhance internal and external communication with improved voice and video features.Benefit from the scalability of the VoIP system, allowing for the easy addition of new users and services as the court grows.


Customer Value


Modernized Communication: Transition from outdated infrastructure to a high-quality VoIP system, improving overall communication efficiency.
Legacy Integration: Seamlessly integrate existing analog extensions into the new system, preserving existing investments while upgrading capabilities.
Enhanced Communication: Provide high-quality voice and video features, enhancing both internal operations and external interactions.
Scalable Solution: Support future growth with a scalable VoIP system, allowing for the easy addition of new users and services as needed.

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