Current Location ：
Customer Background
An independent middle-sized hotel located in Shanghai China,with 300 rooms on multi-floors,were using a old PABX system,which has frequent break down,effecting the hotels daily communication and the customer experience.
The hotel IT requires a new system that allow migrate to the Carrier IMS network,at the same time keep hundreds of original analog phones.
Redstone Solution
1.Deployed an REX200 IP PBX,and RGW8 VoIP Gateway,and IP phones for system upgrade.
2.Provide multi-level,multi-lingual,personalized voice welcome message to enhance the hotel brand image and improve customer experience.
3.Provide unified hotel voice communication functions such as wake-up call,call recording,and billing.
4.Support access to IMS and realize the fiber-optic transformation.
5.Fully utilize original hotel telephone equipment's and protect hotel original assets.
Customer Value
1.Utilize customers old analog phones,saving investment cost
2.Reduced telephone communication cost
3.Improve the hotel communication efficiency
4.REX200 IP PBX could use for max 496 extensions,easy for the hotel’s future expansion and multiple hotels building networking.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
For more information about Redstone, You can follow us on Facebook, Linkedin, and Youtube to be the first to get the latest news.
SUBSCRIBE
